Snaphunt Pte Ltd – Production Support Analyst

• Excellent career development opportunities

The Job

Responsibilities:

• Monitoring system health
• Resolving incidents
• Investigating past incidents
• Managing the release process for new versions of software
• Automating and enhancing workflows
• Working closely with business stakeholders to resolve issues with technical systems and applications. Work is tracked using ‘tickets’.
• You’ll also regularly communicate with other technical teams including vendors, developers and infrastructure on release management and issue resolution

Ideal Candidate

Desirable skills:

• Proficiency with Linux (Preferred)
• SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
• Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
• Scripting skills, like Perl, Python, or UNIX shell.

What you need:

• Bachelor’s degree in Computer Science or relevant STEM subject
• Already graduated and available to start immediately
• GPA of 3.0 
• Able to troubleshoot, problem solver, analytical
• Excellent spoken and written English communication skills.

Ref: 348WVHUXX0