Snaphunt Pte Ltd – Student Services Executive

• Opportunities for career growth & development
• Close knit team

The Job

Key responsibilities areas:

• Respond to all student enquiries, approving requests for breaks in studies and preparing letters, as required.
• Organize the renewal and cancellation of student passes, as appropriate.
• Relay information pertaining to study materials, class timetable and exam schedule in a timely and accurate manner. 
• Process requests for refund of student fees.
• Monitor student attendance and ensure that follow up warning letters are issued and copied to the student’s file.
• Prepare student contracts once the offer has been accepted.
• Assist with student orientation and the preparation and distribution of orientation materials and textbooks etc.
• Monitor the timely payment of student fees and advise on payment options.
• Purchasing and tracking textbooks and course materials for students.
• Conduct the orientation briefing given to all new students and to new staff.
• Arrange for medical check-ups and accommodation for international students, where required.
• Process international students upon arrival advising them regarding ICA rules of attendance, sighting their original documents and other details, as appropriate.
• Maintain and update of student data in the student management system (online) and student p-files (hardcopy).
• Provide service at the student reception counter and direct enquires to the related departments
• Any other duties as assigned by your Supervisor

Ideal Candidate

Key Competencies:

• Able to perform shift duties: 1 to 2 Saturdays per month
• Good organization skills and the ability to work to priorities and work within deadlines.
• Good time management skill
• Demonstrated ability to take initiative when required.
• Good computer skills and experience with the Office suite of programs, including word, excel, PowerPoint and outlook and data base applications.

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