Keong Saik Road has undergone a renaissance and evolved to become the hottest street in the local gastronomy scene with DON HO as its new kid on the block.
At DON HO we take the focus back to the simple pleasure of life - divine food, exceptional cocktails and hearty conversations.
Our Social Kitchen & Bar is all about the good times spent together, so sit back amid our industrial tropical-inspired decor and pore over the innovative menu designed by chef Cato Choo, featuring fusion dishes that blend east and west, such as her Taro Hummus with dukkah, burnt onions & pita or Crispy eggplant with fragrant spice dressing.
All our dishes are made to be shared and refined in our wood oven which allows us to retain their natural flavours and cook with authenticity.
Our cocktail menu focuses on fresh tropical creations with a twist and with our playlist full of Motown soul we make sure you will stick around for many more until the late hours.
- Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction.
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests’ requirements and inquires
- Actively listen and resolve guests’ complaints
- Oversee and coordinate all events and buyouts.
- Coordinate and manage communication between guests and staff
- Promote all events, festivals and handle social media platforms
- Examine activities logbook, assign tasks appropriately
- Proactive in poaching for potential clients and build genuine relationships
- Write up an Event Order and have proper communication with the kitchen team prior to any events.
- To direct and brief the team prior to any service/events
- To assist the General Manager with Operations and work with the General Manager for upcoming promotions and or events, inquiries.
- Proven working experience as guest relations manager
- Working experience in hospitality
- Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques
- Familiarity and interest in the industry’s latest trends
- Proficiency in English, multilingualism will be considered an asset
- Excellent problem resolution skills along with outstanding communication and active listening skills
- Ability to work flexible hours
- Highly responsible and reliable with a professional presentation
If you think you have what it takes and would want to be part of something exciting please send your resumes over!
Related Job Searches:
- Company:
Social Summer Kitchen Pte Ltd - Designation:
Guest Relations Manager - Profession:
Food Services / F&B - Industry:
Food Services / F&B - Location:
Outram