Socomec Asia Pacific Pte Ltd – Sales Admin Assistant

Overview of position:
Support business through commercial coordination and communication
Manage sales front office duties : customer information and order booking
Manage back-office information flow : deal with administrative aspects of order treatment
Maintain a high level of service with distributors and end-users
Ensure a fast execution of the business cycle from order receipt to invoicing, in order to maximize monthly billing

Primary Responsibilities: 

Order processing.

-          Ensure accuracy of data in the system. Both Master data set (account creation), and regular entries: Sales order, PO, etc.  

-          Maintain the activity filing (hard and soft copy) as per company policy.

-          Propose solutions to reduce the entry mistakes. Reduce them continually

-          Check discrepancies on prices or quantities. Manage them, and make suggestion to prevent new occurrence.

-          Report logistic problems, propose curative actions to ease future transactions.

-          Eliminate duplication of work. Prevent any data from being entered twice.  

Support to the distributors and end-users

-          Keep the level of service high with distributors and end-users.

-          Demonstrate Pro-activeness and problem solving mindset.

-          Set priorities and manage distributor enquiries in a timely manner. Provide price quotations, lead-time, stock position, and other information with no delay.

Secondary activities :

Adherence and Implementation of company processes.

-          Ensure adequate use of company systems. CDS, SAP, BAAN.

-          Ensure that the Community Library is kept organized and up-to-date

Reporting

-          Provide monthly reports based on finance data (Customer orders, backlog, and billing, over dues) and sales additional inputs.

-          Report relevant information regarding markets and distributors activity.

-          Report visit reports into CDS.

Marketing and Sales actions

-          Coordinate with Sales Admin Manager to facilitate the execution of marketing plan and address distributors request

-          Provide assistance for seminar organization, product launch  and other events on a need basis.

-          Answer to Website enquiries.

General assistance

-          Provide support for the shipment of parcel, samples and letters.

-          Provide assistance on need basis.

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