Sodexo Singapore – Event Coordinator (Banquet Services)

Key Responsibilities:

• Maintain a commitment to customer service and guest satisfaction. Perform all guest contact activities such as serving food and beverages, answering guest questions etc. in a cordial, efficient and professional manner.

• Ensure that the food and beverages are served while maintaining a consistent presentation and proper temperature.

• Keep station neat and clean during service. Constantly patrols assigned station, refilling water and coffee, removing service items and condiments as per established policies and procedures. Checks on the guest.

• Assist in food, beverage, equipment, meeting supplies, glass and silverware inventories on a predetermined basis.

• Maintain a cooperative, team-like attitude in working with supervisors and fellow employees.

• Enforce all sanitation procedures including safety guidelines and OHSA requirements.

• Organizing equipment for a function as well as cleaning, maintaining, and looking after equipment during and after functions.

• Immediate communication of special requests, guest problems or concerns to Banquet Supervisor/ Manager.

• Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.

• Ensure the proper handling and cleaning of all equipment, glass and silver.

• Wears proper uniform at all times in accordance with the Grooming Standards Agreement.

• Perform any reasonable request assigned by management for the Unit’s staffing and performance needs.