Sofitel Sentosa Resort and Spa – F&B Intern

• Assist in the setup and preparation of F&B outlets for service, ensuring cleanliness and organization.
• Welcome and seat guests, providing courteous and prompt service throughout their dining experience.
• Learn and adhere to standard operating procedures for F&B service, including table-side etiquette, order-taking, and upselling techniques.
• Assist with inventory management, including stocking supplies and maintaining par levels of F&B items.
• Support banquet and event operations as needed, including setup, service, and breakdown.
• Handle guest inquiries and concerns professionally, escalating issues to supervisors as necessary.
• Collaborate with team members to maintain a positive and productive work environment.

Qualifications

• Undergraduates of local ITE/ Polytechnics and Fresh Graduates are welcomed.
• Strong communication and interpersonal skills.
• Excellent customer service orientation with a positive attitude.
• Passion for the hospitality industry and a desire to learn and grow in a fast-paced environment.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in basic computer applications (MS Office, property management systems).
• Flexibility to work shifts, including evenings, weekends, and holidays.