Company
Sole Service Pte Ltd
solehouse.com.sg
Designation
Customer Service Executive
Date Listed
28 Sep 2018
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
From Oct 2018, For At Least 6 Months
Profession
Customer Service / Communications
Industry
Others
Location Name
Tanglin
Allowance / Remuneration
$800 - 1,000 monthly
Company Profile
WITH OVER 60,000 MASSAGE HOURS, SINGAPORE’S NUMBER 1 HOME AND HOTEL SPA SERVICE SINCE 2011!
SoleHouse (formerly known as Sole Service) since 2011, filling a gap in the market with luxury at-home relaxation. Offering Massage (Reflexology, Back, Neck & Shoulder and Full Body) by highly experienced and certified professionals without leaving the house!
The first of its kind in Singapore, SoleHouse operates 12 hours a day, 7 days a week, dedicated to providing exceptional experience, bringing all the equipment to you and working around even the busiest of schedules.
Job Description
Responsibilities:
- To accurately capture, input and verify all relevant information when accepting customer bookings
- Handle customer enquiries via phone and email, ensuring follow through completed in a timely manner
- Communicate in a professional, timely, efficient and effective manner when handling customer bookings
- Ensures accuracy of all payment arrangements associated with a customer booking
- Must be comfortable coordinating information with various departments and team members
Requirements:
- Must be able to work in a fast-paced, high volume and performance-based environment
- Must be able to work independently, maintaining a high level of productivity, organisation and service level
- Mature, meticulous, resourceful and organised
- At least 3 years of working experience in Customer Service related roles
- Must be comfortable working with and learning how to use proprietary online programs
- Must be IT savvy and comfortable using social media
- Able to work rotational shifts of either 10am to 6pm or 4pm to 12am
- Able to work on Weekends and Public Holidays
- 5 day work week
- Must be living in Singapore
This position is already closed and no longer available. You may like to view the other latest internships here.
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