Spacio TCM Wellness Pte Ltd – Customer Relations Officer

Company
Spacio TCM Wellness Pte Ltd
spacio.sg
Designation
Customer Relations Officer
Date Listed
12 Oct 2022
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm
Job Period
Flexible Start, Permanent
Profession
Customer Service / Communications
Industry
Beauty Services
Location Name
Sin Ming Avenue, Bright Hill MRT Station (TE7), Singapore
Address
100 Sin Ming Ave, Singapore 575737
Map
Allowance / Remuneration
$800 - 2,000 monthly
Company Profile

Spacio TCM Wellness, established since 2007, provides its customers with effective beauty facials, massage, slimming, hair removal and other treatments. We have 8 outlets, located in the vicinity of Bedok Mall (Bedok), Jurong Point (Jurong), Parkway Parade Medical Centre (Marine Parade), Orchard, Clementi, Bugis Junction (Bugis), Tampines 1 & Northpoint City (Yishun), and a flagship Spacio Aesthetics outlet at Nex (Serangoon). 

Job Description

Requirements and Job scopes:

Effectively manage leads

Identify and assess customer's needs

Set appointments from leads generated

Ensure show ups to outlets

Arrange customer's appointment slots

Reminder to new customers for appointment through calls/SMSs

Build sustainable relationships of trust through open and interactive communication

Meet personal targets and call handling quotas

Generation of daily reports

Liaison with Branch Managers on turn ups

Handling of inquiries, complaints and feedback

Other ad-hoc duties as and when required

Benefits:

Near to MRT station

Handsome welfare

Attractive salaries

Friendly working environment

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