Singapore is the third international country outside North America to introduce Starbucks to its discerning customers who readily embrace the Starbucks Experience.
Starbucks Coffee Singapore is a wholly owned subsidiary of Starbucks Coffee Corporation since June 2004. The first Starbucks store opened on 14 December 1996 at Liat Towers, strategically located along the nation's renowned Orchard Road shopping belt.
Starbucks coffee houses offer more than the finest coffee sourced from across the globe. Friendly people, great music and a comfortable upbeat meeting place create the famous Starbucks Experience.
The layout and atmosphere of Starbucks stores is specifically designed to be cosy and intimate, while at the same time providing people with their own personal space to use as they wish. The combination of sofas, armchairs, coffee tables and chairs, bars and stools, and meeting room tables means that there is something for everyone.
Those looking for peace and quiet away from home or the office can relax and linger in a comfortable armchair and escape into a book, whilst those looking for an intimate place to meet friends can huddle on a sofa and chat over a mug of coffee, as they would in their own home.
Length of employment: 3 months
Working hours: 9am to 6pm; Mondays, Wednesdays and Fridays only (3 days a week)
Responsibilities:
- Managing customer service on Facebook by replying to all Starbucks Singapore Facebook private messages and wall posts
- To reply to 60 – 80 customers per day
- Collate relevant customer feedback on service quality, product issues and membership-related issues into daily reports for the customer service team
- To help with copywriting for various Starbucks Singapore products
- To assist with uploading of content onto the CMS
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- Company:
Starbucks Coffee Singapore Pte Ltd - Designation:
Digital Assistant - Profession:
Customer Service / Communications, Marketing / Public Relations - Industry:
Creative / Media