Startaster Technology Pte Ltd – Operation / Admin Trainee

Company
Startaster Technology Pte Ltd
startaster.com
Designation
Operation / Admin Trainee
Date Listed
06 Apr 2016
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start - Flexible End
Profession
Customer Service / Communications
Industry
Computer and IT
Location Name
151 Chin Swee Road, Manhattan House, #02-17, S169876
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile
StarTaster is a Singapore-based online dining platform that centers on food delivery and restaurant reservation services. We are committed to provide our customers with wide range of information on Singapore’s well-known restaurants and have established long-term cooperative relationships with hundreds of fine restaurants.

While at StarTaster, you will be no longer bothered by limited choices of food ordering; you don’t need to travel far to dine-in, or worry about seat reservation during rush hours. While at StarTaster, you can enjoy the delicious food at your loving home, with the same quality as eating in the restaurants. What you need to do is to visit our official StarTaster website at www.startaster.com, choose your favorite or nearest restaurants, sit back and wait for our staff to deliver your order in the shortest time. On top of that, StarTaster collects reliable dinning information to allow you to locate the best food in Singapore.

Job Description
ABOUT THE OPPORTUNITY:

There have been many delivery companies that are sprouting up all over Singapore. Yet, there are none that focus on selling authentic chinese food. If you love chinese food, and enjoy interacting with other people, this is a great chance to enter the F&B/ food delivery industry.Get close to all the insider information on the best chinese restaurants/eateries in Singapore, and at the same time brush up your communication skills, both in English and Mandarin. StarTaster is a Singapore-based online dining platform that centers on food delivery and restaurant reservation services, with a focus on Chinese food.

This role is a Customer Service/ Admin Assistant Intern, and you will be interning under the core department of StarTaster operations department. You will get to assume the important role of communicating with merchants and consumers, and administration tasks. Love the Chinese culture and their amazing food? Apply for this enriching (and delicious) internship experience!

WHAT WILL YOU LEARN?

  • Communication skills (Chinese & English) : By manning the customer service line, you will be constantly speaking and interacting with customers and partners, which will definitely train you to be eloquent and engaging in your speech in both Chinese and English.
  • Customer relationship management: Since your primary role is to service customers, you will be able to form an idea of how to maximise customer satisfaction or build rapport with customers, which is essential knowledge for service industries.
  • Time management and stress control skills: Develop these important job competencies that will follow you throughout your working life as you learn to manage your time properly and handle stress without cracking under the pressure.
YOUR TASK:

  • Customer service call center related work; includes communicating with customers, partner companies and staff, to handle enquiries and give an informative reply to whoever is calling, helping to increase customer happiness and partner satisfaction.
  • In order to provide great customer service, you will have to familiarize your knowledge of StarTaster's product offering, partners available as well as how the startup operates (prices, time of delivery).
  • Basic admin assistant related work; includes document filing and organizing, data entry and other ad-hoc tasks. You will have many daily documents, invoices and mails to file and organize. You will also use Word/Excel to carry out simple data entry duties.
REQUIREMENTS:

  • Singaporean, PR, LTVP, DP, Public School Student.
  • Good Mandarin & English speaking, writing and listening skills.
  • Basic skill in word and excel.
  • Previous experience in customer service, especially call center environment will be preferred.
  • Fast learner and ability to handle challenge.
  • Self-motivated and able to work independently with minimal supervision, yet a team player when needed, with good interpersonal and communication skills

This position is already closed and no longer available.  You may like to view the other latest internships here.

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