About SunMoon Food
Started in 1983, SunMoon Food Company is a global distributor and marketer of quality and nutritious fresh fruits, vegetables, and fruit derivatives, delivered to the health-conscious consumer in the most convenient way. Since 2015, SunMoon has shifted towards an asset-light, consumer-centric and brand-focused business model by tapping on our strong brand equity and the Network x Geography x Product business model. To date, SunMoon now has over 15,000 point of sales serving over 100 million households around four continents, and over 300 products.
SunMoon’s Promise to Consumers
SunMoon aspires to spread bite-size positivity and goodness to cosmopolitan consumers of the world through our dedication to creating quality, fresh and natural products. Together, we can create a healthier, sustainable earth with honest and nutritious foods.
(6-month temporary)
Main Accountabilities
. Assist in managing local & international sales and trading activities
. Generate purchase orders, sales orders, delivery orders, invoices
. Process customer orders on a timely basis
. Monitor and follow-up closely on all open orders and delivery status.
. Respond to customers’ emails pertaining to order status and enquires.
. Monitor and ensure all required documentations are well in place before deadline
. Work closely with cross-functional teams to resolve any issues related to sales, supply, quality, delivery and/or operational
. Maintain accurate and timely records of communication
. Generate weekly/monthly sales reports
. Participate in other ad hoc duties
Relevant Skills/Experience
. At least 2 years of sales working experience
· Preferably with prior experience in Retail/General Trading/Distribution industry
· Resourceful & independent
· Bilingual in English & Mandarin (spoken & written to liaise with Chinese associates)
· Able to sustain good rapport with customers
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- Company:
SunMoon Food Company Limited - Designation:
Sales & Customer Service Coordinator - Profession:
Customer Service / Communications - Industry:
Food Services / F&B