SWIMWERKS is expanding! We are scouting for new talents to join our growing corporate business team that specializes in the Operations Department.
SWIMWERKS IS LOOKING FOR Individuals with great interest & passion for corporate sales, who have goals and are career-driven, and who have what it takes to be an outstanding performer.
RESPONSIBILITIES:
- Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner
- Handle enquiries via telephone and email while ensuring a high standard of quality in terms of business integrity and customer experience
- Resolve customers’ issues and provide feedback and analysis
- Manpower scheduling & rostering duties
- Responsible for ensuring timely delivery of services, and remind customers on updates
- Identify process gaps within the department and drive improvement
- Go for site visitation to customers when required
- All other ad-hoc administrative duties as assigned
REQUIREMENT:
- Diploma/Degree in relevant disciplines preferably in the sports education
- An advantage if you are a certified swimming instructor, lifesaving instructor and/or lifeguard
- Strong eye for details and meticulous with numbers & data
- Comfortable working in a fast paced team
- Good timekeeper, well organized and excellent problem-solving skills
- Able to work independently, resourceful and a good team player
- Excellent communication and customer’s centric skills
- Computer literacy with MS office software
Related Job Searches:
- Company:
Swimwerks Asia Pte Ltd. - Designation:
Sports & Recreation Operations Executive (Swimming Operations) - Profession:
Others / General Work - Industry:
Public Service / Education / Publishing - Location:
Sembawang