Takasago International Singapore Pte Ltd – Sales Support Executive

Responsibilities:

• Ensure organization meets/exceeds customers' expectations and complies with TIS internal sales
• Ensure Sales Service team provides a complete and timeliness resolution attending to query, resolve issues leading to positive outcomes for Sales in the Asia Pacific region with a total of 6 Sales Affiliates and 16 countries
• Data, Tools and system – Supporting Sales team in execution through the sufficiency and efficiency of Sales information and database management
• Improvement to the customer pricing process
• Establish guidelines/standards and conduct implementation processes meeting customer SOP's/requirements globally, particularly for MNA, RGN and JA accounts
• Drive successful deployment and adoption of modules for FR division and ensure data accuracy and completeness
• Oversee and providing guidance to Sales Service team
• Facilitate and coordinate for Sales teams in Asia Pacific region
• Reporting: Prepare and submit monthly sales report
• Team Management, coaching & training for Sales Service team
• Manage, upkeep and execute activities following the plans for each calendar year

Qualifications:

• Excellent organizational and time management skill 
• Basic knowledge of process on PRE Sales, AFTER Sales activities and supply chain 
• Excellent written and oral communication skill required
• Self-starter with an ability to identify areas for improvement 
• Must possess an enthusiastic personality and foster a positive work environment
• Client-focused attitude – a customer advocate 
• Must have exemplary follow up skills as well as the ability to solve problem between department and teams, internal and external customers and Affiliates in a fruitful way for both parties
• Good analytical skills to assess customer needs coupled with ability to problem solving cross-functional interfaces (R&D, QA, Operations, Supply chain and Sales)
• Goal and team driven, good motivator and facilitator to ensure that set targets are realized, show leadership and direction 
• Good knowledge of international Trade practices in Asia Pacific Basic supply chain and/or international Trade knowledge 
• Excellent in excel, word and power point skills 
• At least 2 years of relevant experience