Tanglin Gin – Floor Captain Intern

Responsibilities:

• Assist the management team in the day-to-day functions at the outlet.
• Ensure efficient and excellent service is provided to customers at all times.
• Actively up-sell the menu and possess understanding of outlet offerings.
• Constantly picking up new skills and knowledge to be able to influence positive learning processes
• Interacting with customers, taking orders and serving food and drinks.
• Constantly strives to satisfy all customers that patronize the outlet.
• To support Reservations Host/Hostess and the rest of Operations team members at the outlet.
• Assist managers in staff training on food and Assist with bar opening and closing duties. 
• Tasks will range and not be limited at cleaning and clearing tables, table set-up and polishing silverware.
• Maintenance of the outlet hygiene and cleanliness standards.
• Ensure that all standard recipes, SOPs and standards are followed in the service process.
• Ensure that all equipment is kept in good working order and used only for the purpose for which it was ended.
• Reports to managers when encountered any issue during the service.

Requirement: 

• Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.
• Team player, who values teamwork and has good team-building skills.
• Enjoy working in a fast-paced working environment.
• Excellent communication skills, a proactive problem solver.
• Able to communicate effectively with all levels of employees.
• Guest driven, outgoing and friendly.Attention to detail is essential.
• Able to commit on weekends and Public Holidays.
• Have a “can lah” attitude

Benefits:

• Employee discount
• Food provided
• Free parking
• Health insurance
• Professional development

Schedule:

• Night shift
• Shift system
• Weekend availability
• Supplemental pay types