Established in 2006, TCK EXPRESS (S) PTE LTD started with sub-contracting jobs from the major courier companies. Having the experiences, TCK EXPRESS started diversifying into servicing direct retail businesses in Singapore. We believed in maintaining and always improving our standard of service to all our partners, TCK and Team have grown rapidly over the past years.
Today, TCK EXPRESS (S) PTE LTD has a fleet of 30 vans covering island-wide deliveries including other deliveries company out of the delivery area zone. We are also providing International courier services, SEA / AIR Freight services, Import / Export Permit Declaration, Project And Event distribution services.
Salary basic with experience: $1800 - $2300
Working hours: (Mon - Fri 8.30am - 6pm / Sat 9am - 1pm)
- Respond to all tracing inquiries initiated by both customer and TCK Express's Team promptly, efficiently, and courteously, utilizing available computer systems and observing standard tracing procedures.
- Handle general administrative work including fulfillment and delivery schedule planning with applying of clearance for delivery.
- Monitor deliveries to consignees or returns to shippers.
- Complete all necessary documentation, maintain accurate records of all undeliverable, and assist in the compilation of undeliverable reports.
- Make special delivery arrangements for both incoming and outgoing shipments.
- Loading and unloading shipments and receiving of cargo.
- Prepare necessary shipping documents or perform any administrative support to logistics & shipping.
- Prevent escalation of complaints into claims by working with the customer in a manner ensuring continuity of a positive business relationship with TCK. Advise customers of other TCK services where appropriate and inform them of any irregularities, i.e. bad address, incomplete Pro-forma invoices, in order to pre-empt future problems. Provide satisfactory explanation to the customer and take remedial action where necessary.
- Review data and conduct analysis, propose resolutions of key issues relating to customer deliveries.
- Housekeeping duties
- Computer literacy in Microsoft word and excel
- Candidate must have experience in a warehouse or logistic operations
- Entry-level candidates are welcome to apply as training is provided
- Proficient in MS office and data entry
- Positive attitude, detail-oriented, organized, and able to prioritize tasks
- Team player and able to work independently with minimal supervision
- Strong multitasking, prioritization, and interpersonal skills
- Active team player to complete team goals
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- Company:
TCK Express (S) Pte Ltd - Designation:
Logistic Officer - Profession:
Logistics / Supply Chain / Transport - Industry:
Logistics - Location:
Bedok