Tessaract Technologies Private Limited – Business Operations Intern

We are looking for great individuals who want to be part of a fast growing technology company. As a Business Operations Intern, you will provide a helping hand to our operations team as we identify opportunities to optimise and scale the company. A good attitude and good ethics are a must, ability to thrive in a startup environment, with a desire to do great things as a team.

Responsibilities

• Develop deep knowledge of tessaract.io
• Develop relevant content to help the team
• Support the team in improving operational processes and workflows.
• Build up SOPs, playbooks, facilitate improvements and streamline processes.
• Work closely with Tessaract’s management team to provide insights about the business and performance monitoring.
• Work closely with Tessaract’s management team to provide insights about the business and performance monitoring.
• Conduct market research on potential initiatives including new markets and products, communicating them to senior management in concise, insightful ways.
• Provide ad hoc support to the senior management team with internal reporting
• Liaise with team members to find the best solutions to answer customers’ and internal team questions
• Maintain a polite, helpful, and professional manner at all times
• Familiarize with new products and services as they are introduced
• Respect client confidentiality at all times

Qualifications & Skills

• Superb verbal and written communication skills
• Diploma / Degree in any field with the relevant customer service experience
• Tech savvy
• Eager to learn
• Creative problem solver
• Thrive in a dynamic environment
• Adapt quickly to changing priorities and needs
• Passionate about working with technology, people and finding solutions