The Carrot Patch is the next-generation co working space, focusing on developing businesses and nurturing talents in the field of Artificial Intelligence (AI) and technology.
As a Smart Hub, we are more than just a space. An ecosystem is set in place to provide unparalleled support, members will be given exclusive access to a wealth of resources, including an expert panel and our in house startup support system.
Designed for a community to bridge ideas and promote synergy, we offer space solutions for all your needs– a hot desk for freelancers who relish flexibility, dedicated workstations for start-ups and private office suites for businesses. The Carrot Patch is the hotbed for success because we cater to what is good for you.
We are looking for a self-starter associate / ambassador who will manage our community experience and co working space. This person will be responsible for workplace experience through outstanding hospitality, and extraordinary community, daily operations and events management.
First Impressions / Point of Contact
- Creating a welcoming environment
- Front desk and receptionist duties during business operating hours, including answering phone calls, managing inquires, guest check-ins, walk-ins and tours, sending confirmation emails.
Community and Membership Management
- Manage member onboarding and offboarding (exit) process, including key card access requests and activation, preparation of welcome pack, area survey and equipment loans and returns
- Relationship building with members – develop and facilitate connections with and between members through various initiatives
- Resolve member issues with professionalism and patience; ensure proper documentation and follow-throughs.
- Managing membership database, including profile creations, check-ins/check-outs, mail handling, membership invoicing and updates
- Manage, document and disseminate Member feedback to the appropriate channels
- Assist with room bookings and other ad-hoc membership matters
Facilities and Operations Management
- Maintain general hygiene and maintenance – ensure facilities are fully operational and running at optimum levels; consumables are fully stocked and replenished; monthly external maintenance of planters and decorations
- Main liaison / contact with building management matters, including local vendors and suppliers
- Identify and propose potential improvements to enhance overall workspace environment and experience
Events Management
- Create and execute member events to drive growth and generate participation of prospects
- Assist with events marketing with Director of Marketing
- Assist with events set-up and breakdown, including ordering food and beverages
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