The Common Ground – Community Manager

As a Community Manager, you will be:

1. Providing front desk support - Managing co-working members' tenancy and account which includes rental payment, mail, meeting/event space booking. The Community Manager is also responsible for customer support – answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback platform such as Facebook or Instagram
2. Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties
3. Events and event planning – attending industry events for the space and planning meetups for your community

Skills required
1. Outgoing personality – You will be required to walk into networking events and be comfortable introducing themselves to strangers
2. Writing skills - needs to be proficient in English
3. Willingness to work around the clock – being a Community Manager means that the job involves working some evenings and weekends, and responding to community members outside of work hours
4. Basic accounting skills. The Community Manager needs to know how to issue invoice and process payments. He/she also needs to be able to manage the account book to track the cash inflow/outflow