The French Cellar is a wine subscription company which imports exclusive French wines carefully selected by our sommelier Mr. Nicolas Rebut,former Chef Sommelier of the 3-star Michelin restaurants, Louis XV (Monaco) and Le Meurice (Paris).
The French Cellar Members discover two beautiful wines every month delivered directly from the vineyards to their doorstep with a wine tasting e-booklet.
The French Cellar organizes wine appreciation events for public and corporate in Singapore. Over the last months, UOB, Facebook, Prudential, L'Oreal and many other companies have enjoyed The French Cellar wine tastings.
View our Corporate Video here (15 seconds): https://www.youtube.com/watch?v=ZQjpsLjMlQ8
The French Cellar on Facebook: https://www.facebook.com/TheFrenchCellarSG/
About the Role
- As the responsible for the overall day-to-day operations of the Customer Relations function, your driving passion is to create great customer experience. You are always learning from our customers’ experiences so that we continually improve their experience.
- Preparation of the subscription boxes for our members and customers
- Manage the logistics operations between our logistics vendors and our customers/members to ensure it is done in a satisfactory level.
- Analyse the logistics vendors’ performance, track on relevant metrics, and draw actionable insights to improve the operations direction.
- Assist in building and implementing processes and procedures.
Qualities required
- Good communication skills
- Good Excel skills
- An individual who’s able to work under pressure being calm and composed
- Fast problem solver; being able to seek solutions instantly for any given problem
- Meticulous, well-organised and able to multitask under pressure
- Interest in wine/alcohol
- Interest in start-ups and the subscription business model is a big plus.
Benefits:
- Work with multicultural and multinational teams
- A dynamic work environment with flat hierarchies and space for your own ideas
- Challenging and diverse tasks which will let you grow day by day
- Learn and taste more wine
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- Company:
The French Cellar - Designation:
Operations Management Intern - Profession:
Customer Service / Communications, Logistics / Supply Chain / Transport, Manufacturing - Industry:
Retail / eCommerce