The Immigration People is among the fastest growing Singapore inbound immigration firms. Join our young and fun family, a company with plenty of opportunities for you to develop your skills and knowledge in the Singapore inbound immigration aspects, but also as to grow professionally to advance your career. We are looking to groom local talent with strong desire to excel within a client delivery role within Singapore visas and immigration services. Be a part of our pioneer team today!
THE ROLE
Documents Controller is an individual contributor reporting directly to the direct reporting supervisor. The responsibilities include day-to-day liaison with clients and internal stakeholders at all levels, under the supervision of the direct reporting supervisor. The incumbent will be exposed to full range of Singapore immigration work, especially on filing Permanent Residence (PR) and Citizenship applications. This role is responsible for developing and maintaining a strong knowledge of the Singapore inbound immigration regulations and policies, and are able to effectively use this knowledge to offer a high quality service adapted to our clients’ needs. This role can lead to positions of increasing responsibilities and satisfaction.
KEY RESPONSIBILITIES
- Manages the day-to-day relationship with clients and key stakeholders in their Singapore immigration application processes
- Organizes, drafts and reviews immigration application packages
- File Long Term Visit Pass (LTVP), Permanent Residence (PR) and Citizenship applications to the Immigration & Checkpoints Authority (ICA)
- Liaises with various government agencies (MOM / ICA / EDB / etc.) on progress / delays / hiccups, whenever required
- Liaises with Third Party Vendors
- Supports clients’ queries and completion of formalities during preparation of documents, processing of application and post-outcome of application, through gaining intimate knowledge of each case
- Researches latest information relating Singapore immigration matters
- Liaises with clients for collection of documents or handing over of their application packages
- Manages clients and documents databases
- Meeting monthly KPIs set by the Management
- Updates and prepares reports for Management
- Assist in any other general administrative work
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- Company:
The Immigration People - Designation:
Documents Controller - Profession:
Professional Services - Industry:
Consultancy - Location:
Downtown Core