The Immigration People Pte Ltd – Immigration Associate

KEY DUTIES

• Liaising with clients and assisting with the application of the relevant Singapore immigration applications.
• Providing application overview, collating clients’ documents / information and addressing clients’ queries within Company’s stipulated response time, in a timely and professional manner.
• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Assisting with the preparation and submission of client’s Singapore immigration applications (LTVP / PR / Citizenship / Work Passes / etc).
• Regularly interacting with clients through telephone calls, email communications, WhatsApp communications or face-to-face meetings.
• Managing full spectrum of case process from initiation to advising on outcome of applications
• Preparing immigration advice for clients.
• Managing systems / databases for application tracking and record-keeping purposes
• Meeting monthly KPIs set by the Management
• Other ad hoc duties as required by supervisor/manager.

REQUIREMENTS

• Experienced in handling work pass (work permit / S Pass / Employment Pass / etc) applications will be advantageous
• Billingual preferred
• equivalent in any field of study
• Strong attention to detail with organisational and analytical skills
• Exceptional organizational and time management skills
• Personable with good communication skills and passionate about client service
• Proficient in Microsoft office and Adobe
• Fluent in written and spoken English