The Nielsen Company – Nielsen Fast Forward Internships

NIELSEN FAST FORWARD: 6-MONTHS INTERNSHIP PROGRAM
#LI-GM
COHORT INTAKE: July 1st - Dec 28 2019 (6 months, Full-time)

WE TURN BIG DATA INTO BIG IMPACT
Every day Nielsen helps thousands of companies around the world make faster, smarter, better business decisions by providing insights into the market dynamics and retail environment. We believe that the best data is meaningful and actionable for our clients – that is why our associates are trained to deliver insights that are simple to understand, recommendations that are practical to implement and address real client business issues.
YOU CAN GROW WITH US
Nielsen Fast Forward is your gateway into getting to know the world of consumer insights. As a Fast Forward Intern, you are offered a diverse range of learning opportunities and ample possibilities that are designed to stretch your capabilities, develop your technical and soft skills, and showcase how you can make a difference. Assignments will vary in character across the functions and practice areas. However, here is a general job profile of activities you will be driving as a Fast Forward Intern.

• Timely delivery of projects to both internal & external clients.
• Involvement in research design, fieldwork briefing, quantitative and/or qualitative analyses and deliverables.
• Integrate multiple data sources using proprietary tools and software to answer business issues.
• Assist business development activities such as proposal preparation and presentations on research offerings and services.
• Provide research, administrative and operational support.
• Give feedback and suggestions on ways to improve data gathering, day-to-day operations, client servicing and Nielsen programs.
• Actively participate in functional and professional development classroom and on-the-job training.
• Host learning sessions and cross-team shadowing exercises.
• Work on real-life business cases that drive outcomes.
• Undergo coaching and mentoring sessions with seasoned professionals, industry and practice experts.

Job Functions

Research Assistant / Quality control - Consumer Insights

• Responsible for assisting in the execution, managing and delivery of the project
• Involve in the operation area to understand how the primary data collected up to final data delivery
• Support quality control works directly on the ground on the data collection process
• Candidate needs to be mentally agile, be capable of coordinating different stakeholder (Ops, QC, Project Management team etc)  and have experience with reports creation. 
• Strong discipline, flexibility and ability to work under pressure and tight deadlines is a MUST.
• Strong command of both verbal and written English is a MUST.  

Expectations

• Assisting the team in preparation, execution and delivery of monthly reports 
• RA is to managed the project across all key stages (Pre-field, in-field and post field)
• Pro-active in addressing any possible red-flags, take initiative in finding/providing solutions to any issues
• Engage with stakeholders for any special analysis and new requirements (e.g. new scope commissioned) 
• Take initiative in seeking resources/assistance, make corrections while ensuring the project executed within the schedule timeline 
• Participate in regular review/feedback of systems, procedures and any operation concerns with the end goal of improving productivity and cost efficiency
• Perform other related functions that may be assigned

Analytic Consulting - Retail Measurement Services

• Opportunity to learn and understand how data analysis affect implementation of marketing strategies in the retail landscape
• Work with real-world retail data and be taught to dissect these quantitative data and spot trends from both micro and macro views
• Equip yourself with the technical know-how to analyze data for insights using a combination of Nielsen proprietary software and Microsoft Office
• Then translate data-driven insights to tactical recommendations for FMCG companies, from large to small, by building impactful presentations addressing business issues
• Gain knowledge on how data is processed and treated to be reflected accurately and orderly within our database
• Familiarise yourself with the FMCG ecosystem – consumers, manufacturers, retailers and beyond – from an analytic point of view
• A valuable chance to experience both client management and project management from your peers and superiors to establish basic skills and knowledge
• Develop your professional network and gain exposure to other practice areas through extra-curricular projects.

Analytic Consulting - Consumer Insights (Quantitative)

• Work with market analysts to design, implement and deliver customised research solutions.
• Understand the process and function involved in quantitative market analysis with a focus on consumer behaviour trends.
• Opportunity to manage fieldwork, observe and field-witness on-going studies.
• Assist in client service essentials which involves project design, research methodology, conceptualization and client management.
• Involvement in consumer insights analysis and reporting.
• Contribute supplementary insights by conducting secondary research on existing market trends, projections and forecasts.
• Communicate with, and update clients and internal stakeholders on project status.

Analytic Consulting - Consumer Insights (Qualitative)

• Aid in the qualitative study design approach and the crafting of proposals.
• Develop and/or enhance research instruments such as the recruitment screener and discussion guide.
• Help facilitate running of in-depth interviews and focus group discussions.
• Assist in the following areas of project management: management of field partners, project costing, preparation of contracts and timeline planning.
• Perform note taking, report writing and content analysis.
• Engage and liaise with both internal and external clients throughout the research process.

Analytic Consulting - Retailer Vertical

• Conduct independent research on industry trends and present findings.
• Analyse and interpret cross-category data, helping retailers arrive at insights and action points
• Involved in client engagement i.e. presenting to key stakeholders from retailers, including but not limited to Category Managers and Merchandising Directors.
• Assist in crafting reports and presentations for clients, with end to end ownership of presentation.
• Contribute insights and improvement on processes, with opportunity to develop new forms of analysis for the team.
• Gain a deeper understanding of the total FMCG industry performance from the retailer perspective.
• Gain exposure to other aspects of Nielsen services such as consumer insights, sales effectiveness through retailer client projects.
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Analytic Consulting - Innovation Practice

• Design/program questionnaire to answer clients’ business needs on their innovation pipeline.
• Liaise with other internal teams to ensure timely and accurate delivery of client deliverables.
• Analyse and interpret processed data to discover consumer insights and market trends.
• Run various tools and models to assess clients’ innovation vs. consumer adoption framework and estimate its financial potential.
• Prepare internal review sheets and client deliverables.
• Present research findings and share recommendations to guide clients on their innovation journey prior to launch.

Analytic Consulting - Marketing Effectiveness

• Develop an understanding of clients’ business landscapes and trends across different product categories and regions
• Collect, analyze and interpret data from various sources (sales, media, trade and promotions)
• Build business insights and validate the impact of marketing on sales via statistical approach such as multivariate regression models and covariate analysis
• Assist in Digital and TV ad campaigns performance measurement
• Run simulations and provide recommendations to optimize clients' marketing plan
• Opportunity to interact with clients and participate in presentations
• Must be proficient in MS Office, especially Excel and PowerPoint
• Background in Statistics or Business Analytics preferred

Analytic Consulting - Neuroscience

• Learn about neuro research solutions to answer clients’ business needs on brand communication: concept , video, print, package, product experience packaging etc.
• Analyse and interpret processed data to discover implicit consumer insights.
• Understand how the human brain works and neuro best practices & analysis.
• Liaise with lab team to ensure timely and accurate project delivery.
• Prepare client draft deliverable in PowerPoint.
• Should be well versed in MS Office, especially Excel and PowerPoint.
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Analytic Consulting - Regional Client Services

• Timely and precise service delivery of projects to internal and external clients. Preserve Nielsen's quality standards through quality checks. Involvement in questionnaire design, fieldwork briefing, analyses and deliverables.
• Integrate multiple data sources to answer business issues.
• Assist business development activities such as proposal preparation and presentations on research offerings and services.
• Provide research, administrative and operational support.
• Give feedback and suggestions on ways to improve data gathering, day-to-day operations and client servicing.
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Analytic Consulting - Media

• Immerse yourself in Nielsen Media syndicated products (and respective Nielsen proprietary software) which are the industry currency/common language used by media owners (such as publishers and broadcasters, platform owners), media agencies and advertisers to trade, and understand audiences’ media consumption behaviours and advertising trends e.g. Nielsen Media Index/ Nielsen Advertising Information Services/Nielsen Radio Diary Survey etc.
• Be a part of Media-centric customised research projects (projects tailored to specific media and marketing/communication needs).
• Hone your market research skills and understanding through (co-)management of assigned product/project i.e. project set up, questionnaire design, fieldwork, data processing, data checking, data interpretation/ analysis and translating/ presenting into meaningful insights.
• Engage with a wide array of clients i.e. broadcasters, publishers, media agencies, advertisers, advertising agencies etc. in various situations such as software training, software installation, software troubleshooting and responding to clients’ queries.
• As a stretch goal (depending on the readiness of individuals), the position may provide opportunities to manage a project independently (with the manager/director supervision).
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Analytic Consulting - Nielsen Sports

• Analyse the commercial implications of the leading Asian sports and entertainment properties through applying proprietary methodologies to deliver actionable insights.
• Hands-on analysis of various media channels content to identify brand exposure and evaluation for quality and return-on-investment.
• Identification of fan behaviours, trends and demographics through analysis of syndicated and custom consumer research studies to support client strategic decision making.
• Be involved in the set-up and on-going management of project planning and delivery.
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Analytic Consulting - Global Services

• An international work environment with internal stakeholders from all over the world and client contacts across Asia Pacific.
• Support account management teams by coordinating studies, reports, quotations in addition to internal and external client requests.
• Manage a mixture of projects, analytical and commercial work.
• Accountable for timely and accurate delivery of client reports and requests.
• Learn and apply Nielsen proprietary in-house analytics software.
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Client Response Team

You will be assisting the department across the following three key pillars -

1. First Response

• Provide quick and accurate response to both internal and external clients (includes data extractions request and answers to clients’ queries)
• Coordinate International Sales requests and be part of Nielsen Global Services network
• Build dashboard to track and analyse Key Performance Indicators and propose workflow improvement solutions

2. Adhoc Delivery

• Attain strong understanding of FMCG performance across various markets
• Integrate multiple data sources using proprietary tools and software to identify and answer business issues
• Build insights reports for clients and assist in revenue opportunities/projects
• Participate in quarterly Thought Leadership publications that provide key FMCG insights to industry players

3. Client Liaison

• Be familiar with Nielsen’s Retail Methodology and assist in day-to-day operational issue resolutions
• Collaborate with Operations, Data Science and Data Acquisition Team to analyse complex client data queries and explore solutions
• Optimize processes and Ways of Working pertaining to data quality and accuracy

You should be comfortable working with large data sets and be proficient with using Microsoft Excel. Strong project management capabilities to meet stipulated project timelines independently, flexibility and ability to adapt and work in a fast-paced environment are also expected of the candidate. You should also drive workflow automation and enhancement to improve data gathering, day-to-day operations, client servicing and any Nielsen programs.

Business Development

• Learn what makes clients tick and how to create great proposals.
• Learn how to design a research to answer the client's questions (including data collection method, sample size design etc)
• Understand how to help the company acquire new customers and sell additional products or services to existing ones.
• Accomplish the fine art of costing to benefit both the company and clients.
• Work with a great cohesive team, who are keen to teach you what you need to know.
• Collaborate with others within the wider team... Nielsen is an incredibly diverse mix of people who are happy to share their perspectives with you.
• You'll work on both local and international proposals.
• Interest in Current Affairs would be preferred.
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Product Leadership (Management)

• Exposure to our product strategy and evolution road maps.
• Be a part of exciting product development and innovation projects that leverage techniques.
• Cross functional projects with stakeholders across Client Service, Communications and Data Science business units.
• Work across international geographies, including developing, emerging and developed markets and regions using technology enabled collaboration tools.
• Lead product communication projects, consolidating and crafting product support and sales material for internal and external use with multinational clients.
• Contribute to client discovery projects that bring the voice of our clients into our product development and innovation process
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Operations and Technology

• Under the guidance from your manager, assist in planning and organizing activities to ensure timely, effective and efficient process execution.
• Coordinate with other departments to clarify project related problems/issues in order to ensure that instructions are carried out correctly.
• Assist in coordinating and driving end-to-end operational activities for Data Acquisition which include data collection, field operations and input validation.
• Contribute in planning and organizing through proper execution for all training activities for internal and external clients.
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Finance - Revenue Controller

• Understand how the Finance function operates as a strategic business partner in the service industry.
• Extract, organize and analyse current and historical client revenue data.
• Shadow a Finance Business Partner on day-to-day basis.
• Participation in commercial team meetings.
• Vet contracts, sales memos, & POs.
• Work on various compliance and strategy-related projects.
• Learning the mechanics of revenue recognition.
• Accounts reconciliation: client invoice vs. payment received amounts.
• Assist in administrative duties: ensure completeness of record-keeping.
• Perform analyses on business KPIs as needs arise.
• Preparation of vendor payment as and when required.
• Assistance in the preparation of monthly General Ledger (GL) report.
• Other ad-hoc duties and project involvement as required.
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Finance - FP&A

• Effective communicator with the ability to collect and process financial data, presenting these findings to business stakeholders. You will possess the ability to read a P&L and crunch numbers using excel and learn to use business intelligence tools to support business reporting.
• We offer the successful FP&A intern the ability to work with Nielsen business teams to deliver insightful financial analysis to drive business growth.
• Reporting to the Singapore FP&A manager, the FP&A intern will be responsible for both ad hoc and scheduled reports going out to business leaders.
• This role will provide an opportunity for the intern to also be involved with FP&A responsibilities such as business partnering, forecasting and variance analysis.
• This is a highly visible role and it is crucial that the successful FP&A intern show a great deal of initiative and demonstrate a willingness to learn on the job.
• Ability to read financial statements.
• Current business administration/accounting undergraduate.
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Marketing Communications

• Support the Marketing team in all Marketing and Communication campaigns which impacts the internal and external audiences. This could be in the field of digital/social media marketing, employer brand communications, internal communications, sales support and content marketing.
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages stakeholders to take action.
• Design support for marketing campaigns which could include internal and external campaigns.
• Excellent writing, editing (photo/video/text), presentation and communication skills.
• A sound knowledge of HTML/Javascript, advanced PowerPoint skills and good understanding of Google suite would be preferred.