[About The Company]
At The Pique Lab, we’re on a mission to create the best Math & Science learning experiences for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.
Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.
Our headquarters is in Singapore, with remote teams in China, India, Malaysia & the Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.
[What You'll Be Working On]
As our Guest Relations Officer, you will be providing support to ensure a smooth and pleasant campus experience for our students and parents.
- Welcome students and parents from designated posts within the building and direct them to our campus.
- Assist in guiding students from our campus to the common toilets during scheduled classes.
- Assist with any enquiries from students and parents, and escalate them to onsite team members when necessary.
- Assist in incident management when necessary.
- Assist in any other ad-hoc administrative tasks to support the smooth operations of the campus (e.g. purchasing food for the staff and yourself during the weekends, shredding paper, etc.).
[Role Requirements]
- Proactive and professional to ensure high service standards to students and parents
- Good physical stamina and health to carry out assigned duties effectively
- Good communication skills to follow instructions and report issues to managing staff
- Strong ability to work independently and collaborate with other staff members
[How We Take Care Of You]
- Medical, Dental & Vision Benefits*
- Up to 16 Days of Paid Vacation Leaves*
- Paid Birthday Leave*
- Paid Marriage Leaves*
- Paid Compassionate Leaves*
- Fully-stocked Pantry
- Free Meals on Selected School Holidays
- Free Meals on Weekends
- Fun Company Socials (For Team Bonding & Exploring New Interests!)*
*Applicable for full-time, permanent team members
[Job Information]
- Office Location: 1 Selegie Road, #07-01, GR.iD, Singapore 188306 (Nearest MRT: DT21: Bencoolen MRT & CC1/NE6/NS24: Dhoby Ghaut MRT)
- Attire: Company Uniform
- Working Arrangement: You’ll be required to work on-site to support our campus operations
- Available Shifts:
- Weekday Shift: Tuesday to Friday: 4PM to 9.30PM (5.5 hours x 4 days)
- Weekend Shift: Saturday to Sunday: 8AM to 7PM (10 hours x 2 days)
- [Here's How The Hiring Process Looks Like]
- After a simple profile match by our team, shortlisted candidates will be asked to complete a video introduction, allowing us to assess your application in relation to the role.
- If successful, you'll be invited to an onsite interview, where you'll have the opportunity to familiarize yourself with our campus, and we can engage in more in-depth discussions to evaluate your fit for the position.
*Part timers who are willing to take up both shifts will be considered and prioritised for full-time, permanent roles.
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The Pique Lab Pte. Ltd. - Designation:
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Early Childhood Care and Education - Location:
Rochor