Founded by the contractors, the Singapore Contractors Association Limited (SCAL) had played a pivotal role in being the voice of the construction industry since 1937.
Throughout the years, SCAL has established a comprehensive network of contractors, industry leaders, and allied business partners to better serve the contractor's community in the long run.
Building Our Nation Together
The Singapore Contractors Association Limited (SCAL) is a not-for-profit organisation representing more than 3,000 construction firms and allied businesses in Singapore. Since 1937, SCAL plays a pivotal role in being the voice of the construction industry in Singapore through facilitating in various platforms such as bridging closer working relationships between businesses and government agencies, networking events for members, recognition and awards platforms and administering programmes to drive business success.SCAL is ISO 9001 certified and green office label certified. Read here.
About The Singapore Contractors Association Ltd
Formed in 1937, The Singapore Contractors Association Ltd (SCAL) is the official representative body of the construction industry in Singapore with about 3,000 members. We are presently looking for a dynamic and talented individual to join us as Membership Services and Engagement Executive.
Job Description
The incumbent is the first point-of-contact for SCAL members and is responsible for growing and servicing SCAL’s membership base of Ordinary, Associate, Trade, Individual, and Student (OATIS) members, and members in the Singapore List of Trade Subcontractors (SLOTS), and provide value-added membership services.
The Membership Services and Engagement Executive/Manager’s duties and responsibilities include, but are not limited to, the following:
1. Ensure accurate processing of membership applications for new and renewal of membership-for OATIS and SLOTS.
2. ensure superior customer service is consistently provided to members and to other members of the public.
3. Help to drive and provide support for regular membership and welfare (MW) committee meetings to brainstorm new ideas and membership initiatives, to provide a consistently high level of quality membership experience to members.
4. Canvas for sponsorships and advertising for the various activities planned for the year
5. Assist to plan, co-ordinate and organise members’ events and activities, where applicable
6. Update and maintain membership database and relevant information.
7. Provide timely response to all membership correspondences and enquiries.
8. Any other duties as may be assigned.
Job Requirements
1. Diploma or Bachelor’s degree in any business discipline.
2. Proven work experience in membership services. Prior membership services experience in clubs and trade associations is a bonus.
3. Sales experience preferred but not mandatory
4. Customer-service oriented with a problem-solving attitude.
5. Excellent written and verbal communications skills
6. Able to work in a team and independently.
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Bukit Merah