The Uncharted Co. – Reservation Executive

Company
The Uncharted Co.
theunchartedco.com
Designation
Reservation Executive
Date Listed
08 Dec 2017
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Customer Service / Communications
Industry
Hotel and Accommodation Services
Location Name
Bukit Merah
Allowance / Remuneration
$1,500 - 2,000 monthly
Company Profile

OUR COMPANY:

Undaunted in the face of a challenge. Because we’re resilient and not afraid of the unknown, we’ll keep experimenting and exploring regardless of what lies ahead.

The Uncharted Co is more than an accommodation provider. Recognising the difference between traveller and tourist, our company caters its quarters to the modern-day explorer, seeking different experiences wherever the world takes you. Our accommodations exude modernity and strive to inspire unending exploration, complemented by high service standards.

Find out more about us @ www.theunchartedco.com !

JOB SUMMARY:

We are looking for individual who has a positive attitude, great initiative and sense of responsibility. Exceptionally well organized with the ability to work independently and within a team environment. Well versed with procedures, workflow and abide to rules and regulations set by the Company.

Job Description
  • To manage room reservation through email and phone call effectively.
  • To ensure all reservation details are accurately keyed into system.
  • Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
  • To manage reservations on all online travel portals.
  • To be able to drive reservation sales.
  • To achieve monthly target of sales revenue.
  • To conduct market research analysis report.
  • To provide daily and monthly sales reports to Sales Manager.
  • Any other duties that is assigned by head of department.

JOB REQUIREMENTS:

  • Good command of spoken & written English.
  • Have a pleasant telephone etiquette. 
  • Proficient in MS Office applications.
  • Responsible and with a good sense of task prioritization.
  • Willing and able to work shifts during weekends and public holiday.
  • Minimum O’ Levels and above.
  • Minimum 1 year working experience in the same field is an advantage.
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