About TSL
TSL Media is the leading new media group in Singapore and we have grown to a company size of over 180 employees. Our brands under us include TheSmartLocal, ZULA, MS News and Eatbook. We won Mumbrella's Asia Media Brand of the Year, edging out some billion-dollar companies. We're now at the stage where we're rapidly expanding.
TSL is built on an energetic and collaborative work culture. Here's a video that gives you a glimpse into our office culture: https://www.youtube.com/watch?v=wGusSqoNOcQ
About this role:
We are seeking a highly motivated Technical Support Intern to join our Tech team. The ideal candidate will be passionate about technology, have excellent problem-solving skills, and be able to communicate technical information to non-technical users effectively.
This unique opportunity will allow the candidate to be exposed to the workings of a growing media company as well as working with an experienced team!
(Successful candidates must be able to commit 5 months of internship from July 2023 onwards.)
What will you do:
- Work with the team to resolve IT support requests from employees (hardware, software or network connectivity)
- Provide 1st level desktop, network and application support
- Support and troubleshoot software and hardware equipment needs across TSL SG & its overseas counterparts
- Investigate, diagnose and resolve software and hardware issues
- Support and maintain physical security systems such as CCTV, door access etc.
- Maintain and update technical documentation.
- Collaborate closely with the HR team to ensure a smooth and seamless onboarding and exit process on IT related matters.
- Assist with Asset Tracking and Asset Management.
- Participate in ad-hoc projects and assignments as needed.
Requirements:
- Possess or currently studying for a diploma/degree in Information Technology field or equivalent
- Basic knowledge of operating systems, software, and hardware, including Windows and Mac OS
- Excellent problem-solving skills and attention to detail
- Strong verbal and written communication skills
- Ability to explain technical information to non-technical users
- Ability to work independently and in a team environment
Related Job Searches:
- Company:
TheSmartLocal Media Group - Designation:
Tech Support Intern - Profession:
IT / Information Technology - Industry:
Creative / Media - Location:
Kallang