We are the co-founder and key member of The Credit Collection Association of Singapore (CCAS). The key objective of the association is to represent, advance, promote and protect, in Singapore and abroad, the major credit collection concerns such as professional conduct, behavior, consistent training of the credit collection agencies carrying on business and industry in Singapore. We follow a strict code of ethics to ensure high level of professionalism whilst maintaining excellent success rate for our clients.
Receive customer orders on telephone, via email, fax or post.
Respond to customer inquiries.
Inform customers about the prices, discounts and billing processes.
Process customer orders on time and in a timely manner.
Check stock availability.
Appraise customers on alternative products when required item is not available.
Resolve problems pertaining to customer orders.
Coordinate with sales and other appropriate departments in processing orders.
Ensure timely delivery of orders.
Interact with Accounts Receivables team regarding payments.
Maintain and update customers’ database.
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- Company:
Thomas Carlington & Associates - Designation:
Customer Service & Admin Specialist - Profession:
Admin / Secretarial - Industry:
Finance - Location:
Geylang