An online base retails company,
focusing on Titanium Screw & bike components for cycling industry.
Website：
Instagram:
https://www.instagram.com/ti_parts/
As online customer service to handle inquiries from various platform including:
Shopee, Lazada, Carousell, Website Chat ,Facebook ,Instagram & email.
Native chinese speaking prefered.
Able to communicate in english (typing) in friendly attitude, and good to use Google translate,
as our customers from oversea and using German, Spanish, Italy as main language,
customer service need to self translate and reply in same language as customer send.
Basic training will be given (remotely).
Work from anywhere as long as you reply customer enquiry within 3 min.
Major task is quick respond to enquiry , answer basic question, or send recommendation product url to customer,
eventually guide customer to make purchase on our website / platform.
If not sure, just transfer to person in charge.
Reply can be done from your own laptop / smartphone, as long as you can reply message.
9am-5pm, or 5pm- 9am.
Related Job Searches:
- Company:
TI Parts (SG) Pte. Ltd. - Designation:
Online Customer Service - Profession:
Customer Service / Communications - Industry:
Retail / eCommerce - Location:
Rochor