Company Profile
We are dedicated to provide an enriching learning experience for our students by offering dedicated and experienced tutors with relevant educational qualifications. We methodically screen our tutors to ensure their credibility and commitment, and also train them with the latest know how and educational resources for effective teaching.
Established since 1990s, we have proven track records that testify the effectiveness and success of our tuition placement and recruitment program that satisfy the needs of both tutors and students.
Vision
We aspire to be a leading tuition service provider by offering professional home tuition services for individuals or group for students of all ages.
Mission statement
We are committed to go into all the nations to nurture the young minds of our generation, to be empowered with creative thinking skills and an avid passion for learning.
Values
We are founded on the basis of these core values: trust, commitment, integrity and respect. Recognizing the various learning capacity of our students, we aim to promote a positive learning culture by empowering them with positive and reliable tutors who are committed to increase their learning potential.
Freelance Education Coordinator (Work From Home)
Your main job as a tuition coordinator is to help us to receive, manage, and close tuition assignments. You do not have to source for new clients, but handle any incoming tutor requests through our website or phone calls.
- Call and liaise with parents to find out their requirements.
- Liaise directly with tutors from our database, such as shortlisting and matching the right tutor to our client.
- Provide administrative support (following up on payment status) & customer service (when parent or tutor needs any assistance)
We believe that while skills can be taught, work ethic cannot be forced. We’re looking for employees with an innately strong work ethic who will remain committed each and every day to fulfil (or even surpass) what is expected of you – for instance, serving customers promptly and adequately. While we have various systems in place to monitor our coordinators, we are still placing our trust that you will be a responsible, diligent and committed coordinator.
At Elite Trust, we have a culture of excellence. We demand that our coordinators give their best effort to give the best service and always strive to surpass their own achievements. This is how we differentiate ourselves from the many tuition agencies in Singapore.
The tuition coordinating process of receiving tutor requests, prospecting clients, finding tutors, recommending, and confirming any tuition assignments is an intricate one. For instance, receiving phone calls to recommending tutors should not take more than 24 hours. You are required to follow-up with parents every 24 hours if they have not replied to your recommended tutors. You must confirm the assignment asap and finalize any admin data required.
Tuition coordinating is not about ruthlessly trying to close deals. Home tuition is a serious need that Singaporean families have and a lot of parents pay their hard-earned money in the hopes that their child’s education will improve. We believe that tuition coordinating is a truly valuable service. We put our heart into serving our clients and tutors to the best of our abilities because we believe that coordinating tuition is making an impact into the lives of others.
We truly love our jobs and live for the moment when our clients comes back to us to sincerely thank us for our great service, telling us how thankful they are that we’ve found them a good tutor and how their kids are enjoying the lessons so much and improving rapidly. We believe you will feel the same.
You will also receive training where you will learn first-hand the ropes and everything you need to know to start being an excellent tuition coordinator, and will learn invaluable core skills such as sales, customer service, and administration.
Job Types: Full-time, Part-time, Permanent, Freelance, Fresh graduate, Student jobPart-time hours: 3 per week
Salary: From $20.00 per hour
Benefits:
- Additional leave
- Flexible schedule
- Professional development
- Work from home
Schedule:
- Flexible hours
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
- Retention bonus
- Signing bonus
- Yearly bonus
COVID-19 considerations:Flexible arrangements
Related Job Searches:
- Company:
Trust Elite Center - Designation:
Freelance Education Coordinator - Profession:
Consulting - Industry:
Early Childhood Care and Education