Tuck Lee's winning strategy over five decades is made possible though progressive improvements and our credibility. We've been trusted by generations of Singaporeans for the delivery of Premium Ice and our unparalleled services.
Today, our clients know that our services go beyond ice manufacturing. We are renowned to help in ice-related brand-enhancement exercises, storage and distribution services for temperature-sensitive items. However, one thing remains constant... our never-ending quest to provide customers the best possible ice-related services in Singapore. Tuck Lee remains to be THE ice company in Singapore and look forward to the future where we will continue to develop new and better ice-related products and services for you.
History
Tuck Lee Ice® is the Singapore leading ice manufacturer for food-grade ice, ice concepts and designs. We provide the highest quality food-grade ice and also create ice installations, ice sculptures, ice bars, ice logos, ice luges and more for launches, premieres, promotions, communications and corporate events. Our products provide maximum crystal clearness in food-grade ice and even in our block ice. We make them into works of art which provides maximum impact in events, corporate functions, parties and more. We've been leading the way for the ice industry for a half a century now.
Product & Services
Tuck Lee provides important benefits and services to consumers and businesses alike, such as chilling their favorite beverages and transporting temperature-sensitive products for major events, carnivals, parties and weddings. Ice plays an integral role in the Singaporean lifestyle, and Tuck Lee is committed to being the premier manufacturer and supplier. Tuck Lee services its customers 365 days round-the-clock to give customers the utmost satisfaction.
Job Descriptions
- Answer incoming calls.
- Handle full spectrum of order fulfilment.
- Process customers’ order timely and delivery arrangements.
- Coordinate and facilitate between customers, distributions and sales team.
- Handle customers enquires, including resolving issues and customer feedbacks.
- Perform any customer service related task as assigned by superior.
- Ensure payment well received and payment channel before goods delivery.
- Ensure full information provided before goods delivery.
- Data entry, ensure orders record keeping and manage all documentation.
- Ad-hoc task assigned by superior.
Requirements:
- Diploma/Degree
- Good Communication and Interpersonal Skill.
- Fluent in English. Ability to speak Mandarin would be a plus (to liaise with Mandarin speaking customers and associates)
- Independent individual with ability to perform in fast pace environment.
- Enthusiastic, passionate about customer services.
- Able to commit to the position for a minimum of 3 months
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