Established in 1869, TÜV Nord Group is a test, inspection and certification provider based in Hannover, Germany. We trace our history in safety inspections of steam boilers, giving rise to several technical inspection associations (known as TÜV) that exist till today. With more than 10,000 employees across 70 countries, we are proud of that heritage in protection of people, assets and information.
Our leading market position stems from technical competence across engineering, testing and maintenance domains. Our services help companies achieve compliance, improve corporate governance, access new markets and build stakeholder confidence. Our subject matter expertise is delivered through Systems, Mobility, Certification, Energy and Systems Engineering, Academy and International Divisions.
We are specialists in areas of technical safety, environmental protection, and the conformity assessment of management systems and products – in 70 countries across the world. We are also serving emerging industries – such as Industry 4.0, information security, and climate change, to name a few.
Job requirement:
Sales Coordinator
1. Execute enquiry handling including submission of questionnaire, preparation of ATEA and quotation.
2. Prepare and follow up with customers on special quotation (re-audit, extension audit and etc.).
3. Prepare and follow up on contracts issued to customers.
4. Update enquiry/order tracking chart and Customer Database.
5. Prepare monthly sales performance report and New Order Report.
6. Assist Country Head in carrying out day to day operations and other office activities.
7. Open new file upon customer signed contract.
8. Assist in follow up with customers on overdue payment.
9. Maintain good relationship with new and existing customers to ensure zero trauma and continuous business.
10. Monthly compilation of customer complaints/feedback.
11. Maintain relationships with clients by providing support, information and latest industry trends.
12. Researching and recommending new opportunities and recommending profit and service improvements.
13. Manager updated data of key accounts, clients & consultants for continual sales effort.
14. Carry out any other duties as entrusted by the Country Head.
15. Training will be provided.
Digital Marketing:
· Work closely with the Sales and Marketing teams to understand customers’ needs and perceptions, and to optimize marketing campaigns across all digital channels.
· Seeking out new opportunities for online marketing campaigns or digital platforms including websites, marketing automation tools and social media. Implement and manage.
· Manage all social media activities of the business organization by creating and posting content for newsletters and email campaigns. Creating content for listing platforms, websites and maintaining/ updating activity Digital Presence
· Monitor the social media activities of competitors and bring improvement to the activities of the organization towards gaining more online popularity
· Monitor all email newsletters and websites of competitors to have an idea of what they do and how to improve
· Develop and distribute email newsletters to all concerned
· Update on consistent basis, the websites and online activities of the business organization.
· Continually produces brochures and other printed materials to supplement online products.
· Be actively involved in SEO efforts (keyword, image optimization, etc.)
· Edit and post videos, podcasts and audio content to online sites
· Track, measure and interpret the analytics of all campaigns and digital marketing efforts using a variety of web analytics tools.
· Work closely with management to achieve/create growth strategies to increase market share & presence
· Analysing web traffic to company websites and providing monthly reports
· Email blast - writing copy for email marketing campaigns
· Carrying out other duties as may be entrusted by Head of Sales & Marketing.
Job Requirements
- Min Diploma in Sales/Business/Marketing/Computer Science or related field.
- Basic coding knowledge for websites / understanding of user interfaces and APIs
· Diploma/Degree holder
· Good communication skills
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- Company:
TUV Nord, SG - Designation:
Sales Coordinator & Digital Marketing Executive - Profession:
Professional Services - Industry:
Others - Location:
Jurong East