Univers Pte. Ltd – Sales Development Representative Intern (Jan 2025)

As a Sales Development Representative Intern at Univers, you will focus on lead generation, qualification, and securing appointments with our sales team. This position reports to the Regional Marketing Lead with a dotted line to the Sales Development Representative. 

Responsibilities:

1. Lead Generation: Working with the marketing lead, you will utilize various channels such as cold calling, email campaigns, and social media to generate leads and identify potential customers interested in our products.
2. Qualification: Engage with leads through the Deal Qualification Criteria process – to understand their needs, pain points, and budget constraints to qualify them as potential prospects for our solutions.
3. Appointment Setting: Proactively reach out to qualified leads to schedule appointments with our sales team for product demonstrations and further discussions.
4. Database Management: Maintain accurate and organized records of all leads and interactions in our CRM system, ensuring data integrity and completeness.
5. Product Knowledge: To work closely with product team to understand level one of product differentiation, features and functionalities as well as able to do basic demo if required
6. Collaboration: Work closely with the sales and marketing teams to align lead generation efforts, provide feedback on lead quality, and contribute ideas for improving lead generation campaigns. Where necessary, to participate in physical marketing events and campaigns to drive demand.

Qualifications:

1. Currently enrolled in a Bachelor's degree program, preferably in Business Administration, Marketing, or a related field.
2. Excellent communication skills, both verbal and written.
3. Strong interpersonal skills with the ability to build rapport and establish relationships with prospects.
4. Self-motivated with a strong desire to learn and succeed in a sales environment.
5. Familiarity with CRM software (e.g., Salesforce) is a plus.
6. Previous experience in lead generation or customer service is desirable but not required.
7. Cold calling is required – persistence and resilience in managing rejections.
8. This internship offers a valuable opportunity to gain hands-on experience in lead generation and qualification within a dynamic SaaS company and develop essential skills for a future career in sales and business development.