Universal (Far East) Pte Ltd – Sales Support Admin

Duties & Responsibilities:

• Handle sales documentation, customer inquiries/complaints, and support sales & service team by preparing quotations and follow up on the status with customers to close sales. 
• Coordinate within external and internal stake holder. 
• Assist in order processing, tracking deliveries, and ensuring compliance. 
• Expediting requests to rush orders and altering shipping information as required. 
• Provide product information, address customer concerns, and support post-sales services, include monitoring warranty and service contract expiry dates of the equipment and follow up on renewal quotation for PM/CAL/Service contracts. 
• Updating the standard price list for equipment and services. 
• Maintaining sales records and inventory. 
• Generating sales leads. 
• Assisting with sales forecasting. 
• Scheduling customer meetings and conferences. 
• Willing to meet customers. 
• Perform any other ad hoc work duties as assigned from time to time.

Job Requirements:

• Fresh / Diploma in Business, Marketing, or a related field. 
• Experience in sales support, and customer service, preferred. 
• Proficiency in Microsoft Office, strong organizational and multitasking skills. 
• Excellent communication and ability to work in a fast-paced environment.