UPS is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight; the facilitation of international trade, and the deployment of advanced technology to more efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide, employs 398,300 people globally, and operates a fleet of over 92,000 vehicles.
With a fleet of 229 aircraft, UPS Airlines is one of the largest in the world. In Asia Pacific, UPS serves more than 40 countries and territories and employs more than 13,600 people. Complementing UPS’s air hubs in Hong Kong, Shenzhen and Shanghai is its delivery fleet of 1,796 vehicles, 308 operating facilities and over 2,700 access points. The company can be found on the Web at UPS.com and its corporate blog can be found at blog.ups.com.
To get UPS news directly, visit pressroom.ups.com/RSS.
Job Description
- Follow up and response Brokerage enquiries to both internal and external customers on a timely manner and ensure internal KPI is met.
- Follow up payment authorization with consignee for dutiable shipments.
- Prepare and send monthly inward and outward declaration reports to customers.
- Handle billing disputes with Finance and/ or customers on brokerage service.
- Perform any other duties as assigned by the Management
Requirements
- Diploma or above in Business/ Logistics/ Supply Chain Management or related discipline
- Minimum 1-2 year(s) experiences working in logistics or courier industry with customer service experience
- Licensed customs broker would be a plus
- Good command of spoken and written English
- Proficient in MS Office, including MS Words and Excel
- Ability to keep a positive attitude in a fast-paced environment
- Able to work under pressure, willing to learn, hardworking, responsible and independent
- Willing to work 5.5 days
Company does provide free transport from major MRT stations to/fro office.
Related Job Searches:
- Company:
UPS - Designation:
Customer Service Officer - Profession:
Logistics / Supply Chain / Transport - Industry:
Logistics - Location:
Changi