VUE – Management Executive

• To manage daily operations in the delivery of excellent food and beverage service with the goal of achieving customer satisfaction

• Provide consistent, excellent customer service to guests

• Be equipped and well versed in knowledge of food ingredients, such as available cooking methods, meat parts and origins, etc

• Recommend suitable wine or other beverages to guests to pair with their chosen courses of meal

• Consistently provide excellent customer service and maintain high productivity

• Regularly work towards and execute knowledge-driven customer service

• Establish relationships with all stakeholders to maintain excellent levels of internal and external customer service

• Ensure service standards, sequence of service and the operational duties are performed according to SOP standards

• Control operating expenses with measures to reduce wastage

• Assist purchasing and inventory management of operating equipment, upkeep a fully stocked restaurant

• Ensure all activities within the restaurant are complying to hygiene, sanitation, and safety regulations

• Any other duties as assigned by the Management

Qualifications

• Min diploma in related field or at least 2 years of proven relevant experience in similar capacity

• Extensive food, beverage and restaurant operations knowledge in management and understanding customer service

• Knowledge of relevant computer applications usage

• Possess strong professional customer service

• Able to work well under pressure in a fast-paced environment

• Strong verbal and written communication skills

• Positive attitude and team player

• Able and willing to work shifts, on public holidays and weekends

Other Information

5 Days Work Week | AWS & Performance Bonus | Medical & Dental Benefits