Waistlab is the fastest-growing shapewear e-commerce company in Singapore, best known for our iconic waist trainer collections. Waistlab’s mission is to build a community of women who believe in becoming the best versions of themselves on the outside and in. With a burgeoning community of over 12,000 #WomenOfWaistlab on Instagram, we’re well on our way to building this community.
The Role:
As a Retail Advisor, you are responsible for giving our Women of Waistlab (WOW) the best experience in our very first retail store. Your main role is to educate them on our products, help them with their fitting, and ensure that they leave with their perfect shapewear fit and a sense of belonging in our WOW community. You will also support our Store Manager in achieving store targets and operational goals and maintaining the store's cleanliness.
This position is paid hourly, with commissions available. You will also receive higher hourly pay for weekends and public holidays.
Benefits:
Flexible working hours.
Staff discount for Waistlab products.
Monthly commission
Fast career progression
Your day-to-day:
Assist customers in picking the correct size for their body type. This includes measuring women’s bodies so you must be comfortable working with women’s bodies.
Be persuasive in offering product recommendations based on the customers’ needs.
Maintain our store's cleanliness and presentation, and assist with the opening or closing duties.
Inventory management, including conducting regular stock-checking and stock replenishing. You will also be utilising the Point of Sales system and managing exchanges and refunds in store.
Answer phone inquiries/calls from our customers.
Embody the Waistlab personality! Take a look at how we present ourselves on social media to get a feel of our real and fun personality. We are an extremely interactive brand with our customers and we always want the last word.
To be successful in this role, the requirements are:
Years of experience
Prior working experience in a customer service or sales-related role.
Skills required
Passionate about providing every customer with the best service in Waistlab.
A team player who is able to perform in a fast-paced environment.
Active listener and effective verbal and written communication skills.
Ability and willingness to accept and provide feedback.
Must be prepared to work on shifts, weekends and public holidays.
A keen interest in shapewear.
Salary:
$8 for weekday shifts
$9 for weekend shifts
To apply to be a Retail Advisor in Waistlab:
If you are seeking a fast-paced and fulfilling career with a brand that embraces a passionate and positive culture, then we want you!
This role is only Singaporean/Singapore PR women only.
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- Company:
Waistlab - Designation:
Retail Advisor - Profession:
Sales / Retail - Industry:
Retail / eCommerce - Location:
Rochor