We Are Caring Pte Ltd (15C7788) is a startup disrupting the employment agency industry for foreign domestic workers (FDW). We provide a smart, convenient & ethical way for families to find and hire a suitable helper. We are all passionate people dedicated to disrupt the migrant workers industry. We make a social impact on how these workers are hired in Singapore and South-East Asia.
Our goal is to expand ethical hiring practices to benefit both families and workers through innovation and a simple, fast, efficient and well designed platform.
We are the only 100% paperless agency in Singapore offering an online platform to provide a smooth and ethical way to hire a helper.
We provide a new and personalized experience to families, allowing them to find the right helper in a breeze and handling all paperwork digitally with e-signatures, while providing a first-class customer support at all times.
We Are Caring is growing fast. Since our opening in 2016, we already have more than 2,000 customers, with an increasing pace. We are now in a fundraising process to open new markets abroad and continue to grow in Singapore. And to achieve this, we are looking for brilliant and passionate individuals, capable of handling our clients’ needs and concerns efficiently and grow with us!
Duties and Responsibilities
Expand our portfolio of customers in a sustainable manner by providing the best level of service at all times, including during the period of helper’s employment
Liaise with clients by:
Answering to enquiries effectively
Ensuring clear communication with clients in establishing criteria
Providing guidance to clients in finding a well-suited helper
Act as an intermediary between clients and administrative officers to ensure important documents are retrieved
Keep our collaborative dashboard updated to efficiently share the information in real-time and ensure seamless operations
Requirements
Excited about startup challenges and able to work deliver results according to specific objectives
Have an interest for innovation or the migrant workers’ industry
Proficient with IT - We are a paperless company
Applicant will have to obtain the Certificate of Employment Intermediaries (CEI), a mandatory qualification delivered by MOM for all personnel working in employment agencies. The company will cover all costs
Able to commit for a minimum period of 4 months; priority will be given to candidates wanting to convert to full-time position
Working Conditions
5-days work week (4 week days and either Saturday or Sunday)
Remuneration: $1,000 - $1,300 monthly + performance-based bonuses
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We Are Caring Pte Ltd - Designation:
Business Development Officer - Profession:
Customer Service / Communications - Industry:
Human Resources - Location:
Orchard