We are a growing luxury hotel based in Singapore and we're looking for self-driven individuals to join our team. Chinese nationals, Singaporean, Singapore PR, and Malaysian are welcome to apply. No prior experience required but would be an advantage to have basic knowledge in customer service and Chinese language.
Responsibilities:
Greet and welcome clients to the outlet
Answer incoming queries and provide customer service support
Maintain good customer relations
Serve and attend to clients
Provide basic and accurate promotions receptionist duties such as photocopying or about company supplies
Perform other clerical duties
Perform counter duties such as POS system and cashiering
Upsell promotions and membership program
Speaks conversational English and has competent writing skills
Good telephone communication skills
Excellent organizational skills
Multitasking and providing a good customer service attitude
Skills in Office Management tools are a plus
Training will be provided
Working Location:
Multiple Locations (To be discussed during the interview)
Working Hours:
10 - 12 hours
6 days work week
Salary:
Remuneration, Commissions, and bonuses are to be discussed during the interview
Requirements:
Candidates should possess at least an N Level
Proven experience as a front desk representative, agent, or relevant position is a plus
Excellent knowledge of MS Office (especially Excel and Word)
Customer service orientation
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