Founded in 1982 with a vision of bringing top-class, premium bus services to Singapore, the founders of Westpoint Transit have always strived to shape the notion that buses should not just be a means to get from one place to the next; but should bring a high level of comfort, safety, and convenience to every passenger and customer.
Having pioneered the first generation of air-conditioned buses in Singapore, this company has since established itself as a leading brand within the private chartered transportation industry. With a strong focus on providing a smooth and stress-free customer experience from booking, to boarding, and disembarkation, Westpoint Transit continues to drive innovation through its systems and offerings: and implemented Singapore’s first automated online booking system for chartered buses in Singapore in 2019.
- Play an instrumental role in delivering great product to market by working closely with sales, marketing, operations, legal with the right feedback loops to learn and pivot our product
- Work closely with the Product team on feature development and influence product roadmap through data-driven consumer insights
- Assist in managing the day-to-day operations and support the team in handling implementation issues
- Collaborate with internal stakeholders to understand their requirements and conduct user research to understand them and their requirements better
- Build & document knowledge base, including self-help module for external clients
- Comfortable working closely with Product Owners, Software Engineers, and UI/UX Testers in an agile environment.
- Conduct User Acceptance Testing
Qualifications
- A 3rd or final year student pursuing a bachelor’s degree or above in any local universities; technical background a plus
- A commitment of 3-6 months of internship; minimum 3 full working days a week.
- Some internship or professional exposure of program management, product management, product operations will be an advantage
- Ads/marketing knowledge from technology companies is preferred
- You are entrepreneurial. You are self-driven. Comfortable working in ambiguous yet fast-paced environments and passionate about shaping products that scale and fit to the business needs.
- A clear communicator of product decisions and their rationale. Excellent stakeholder management skills, especially sales/commercial-facing setting.
- Strive in becoming data informed. With some supervision/mentorship, you want to be capable of in-depth interpretation through data analysis and qualitative insights.
- Deep interest in developing and growing business opportunities through solving customer problems
- Excellent written and verbal communication skills along with making presentations
- Strong operations skills with the ability to define process improvements
- Ability to work cross-functionally with multiple teams and stakeholders; excellent relationship building, collaboration, negotiation, and influence skills
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Westpoint Transit - Designation:
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Jurong West