Wild Honey is all about beautiful breakfasts, all day everyday. It provides an affordable yet luxurious, a chance to become an armchair traveler. A home away from home for guests, friends and team members.
Working at Wild Honey provides an opportunity to bring some of the cues of fine dining to all day casual dining. It is a fun, vibrant and exciting place to work. As an employee of Wild Honey you will be able to make an impact every day, through teamwork, passion and an unwavering commitment to ensure every guest has an exceptional dining experience.
We are looking for a detail-oriented Reservation Agent to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making suggestions, and booking table reservation.
To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to identify and have excellent knowledge on food allergies available to customers.
Reservation Agent Responsibilities:
- Making reservations for customers.
- Checking the availability.
- Keyed in the reservation and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Answering any questions customers might have about the reservation process.
- Providing support to customers who may need to amend or cancel a reservation.
Qualifications
Reservation Agent Requirements:
- High school..
- Experience working in sales or public relations, preferably in the hospitality or F&B
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft Office Suite.
- Data entry experience.
Other Information
Staff Benefits:
- Perks & Bonuses
- Pay raise
- Employee Allowances
- Achievement Award
- Health Insurance & Medical Benefits
- Meal Allowances
Related Job Searches:
- Company:
Wild Honey - Designation:
Reservation Agent / Telephonist - Profession:
Marketing / Public Relations - Industry:
Food Services / F&B