Wiz Holdings Pte Ltd – AI Voice Design Assistant

Corpus marking (No prior experience required)

• Recognize and annotate of speech corpus, including speech correction, audio proofreading, rhythm division, etc.
• Understand the local (Singapore) or other English accents, correct the mispronunciation of the syllables / words, delivery the timely feedback to recording problems;
• Good communication skill, detail oriented work habit and very patient.
• With stenography background is a plus

Script Developing

• Work with customers, quickly understand and learn the current customer practice and scenarios;
• Collect recording materials, assist voice interaction designers to communicate with customers, establish a script model, and compile script to meet the needs of project target;
• Coordinate with customers and teams to complete script application, testing, training, daily inspection and report delivery;
• Anticipate all possible scenarios of customer reply and expand the script knowledge base

Recording

• Record voice materials by imitating roles of customer scenarios and need
• Anticipate all possible scenarios of customer reply and adjust tone and style to suite each scenario
• Clear pronunciation in speech is required
• Customer service experience or drama/theater experience is a plus

Job Requirements:

• Excellent interpersonal communication skills and team player
• Strong interpersonal skills i.e. diction, active listening
• Must have a pleasant and well-controlled voice, good timing, and excellent pronunciation.
• Ability to communicate and interact with a variety of people, both externally with customers and internally with company team members and other departments
• Eager to be a part of the start-up community in Singapore and are keen to take initiative
• Extremely creative with ideas and learn and adapt very quickly
• Strong analytical skills and possess excellent communication ability
• Work independently and confidently deliver results
• Entrepreneurial and curious mindset will be a plus