WorldRoamer Pte. Ltd. – Online Reservation Intern

We are now looking for an Online Reservation Intern to join our fast expanding team to provide personalised and exceptional travel experience to our roamers. This candidate will help to deliver positive experience to WorldRoamer’s customers, including, but not limited to, e-tickets/e-vouchers delivery, in-funnel and/or post-booking support, and competitive benchmarking analysis.

Online Reservation Intern Duties and Responsibilities:

The scope of work during the internship will include, but not limited to:

• Assist WorldRoamer’s customers in managing their booking confirmation. 
• Provide in-funnel and/or post-booking positive experience to WorldRoamer’s customers . 
• Provide insights for internal decision making through competitive benchmarking analysis. 

Online Reservation Intern Qualifications and Characteristics:

• Diploma/Degree in Marketing, Business, or equivalent 
• Singaporean / PR only
• Able to commit for at least 3 months 
• Resourceful and personable character who appreciates and works well in a culture of trust and candour
• Team player with initiative, willingness to learn, appreciate mentoring/knowledge sharing among team members and building a positive team culture
• Ability to work under pressure in a fast-paced, rapidly changing environment
• Outstanding communication and time management skills
• Good interpersonal & communication skills
• Attention to detail and ability to multitask
• Ability to thrive in a fast-paced, ambitious startup
• Effective communication and excellent command in English
• Prior experience in the travel industry or e-commerce and startup environment is an added bonus