Write Edge – HR Manager (People Operations and Processes)

We are looking for like-minded individuals - people who are passionate, disciplined and focused - to join our mission to become Singapore's leading English and Writing Specialist.

Are you a driven, resourceful, committed, creative and independent individual? Join us for a fruitful and hands-on experience!

Be a part of the influential Human Resource team at Write Edge, dedicated to managing a diverse portfolio of HR functions and initiatives. From talent acquisition and development to employee engagement and performance management, our team works closely with the different teams in Write Edge to reach its goals in the Singapore market.

Responsibilities:

Onboarding and Offboarding Employees:

• Conduct engaging orientation sessions to welcome new employees and familiarise them with our company culture and values.
• Manage the onboarding process to facilitate the seamless integration of new hires into their roles and the organisation.
• Implement a structured offboarding process, including exit interviews, to gather valuable feedback and insights from departing employees.

HR Analytics:

• Utilise data-driven insights to forecast annual and day-to-day recruitment needs, ensuring optimal staffing levels.
• Analyse retention metrics and conduct pulse checks to identify areas for improving employee satisfaction.
• Oversee the company's Glassdoor profile and develop strategies to enhance our employer brand.
• Create and manage referral programs to attract top talent through employee referrals.

HR Administration:

• Ensure accurate and timely payroll management for all staff members.
• Maintain up-to-date and confidential staff records, including personal information and employment details.
• Ensure compliance with country-specific labour laws and regulations regarding employee compensation and benefits.
• Overseeing / Processing the entire payroll process, ensuring that employee hours, salaries, and benefits are accurately calculated and processed on time.

HR Communication:

• Develop and execute effective HR communication strategies to keep employees informed about important updates, policies, and organisational news.

Performance Management:

• Plan and execute the performance management process, fostering a culture of continuous improvement and growth.
• Support leadership development through the administration of 360 assessment and feedback tools.
• Analyse employee engagement data to identify areas of improvement and enhance overall team satisfaction.
• Oversee the increment and bonus cycle, ensuring fair and consistent rewards for outstanding performance.

Staff Retention and Culture:

• Collaborate with HR and management to design and implement attractive staff benefits packages.
• Handle general employee relations and grievances, fostering a positive and respectful work environment.
  
  

We are looking for someone who can:

• Think and work strategically with the senior leadership team and HQ
• Lead and manage the HR team
• Work closely and maintain good relationships with other departments and functions
• Strong written and verbal communication and presentation skills
• Ability to effectively multi-task and prioritize needs
• Exceptional attention to detail and organizational skills
• Outstanding work ethic
• Motivated and dedicated self-starter
• Problem-solving skills
• Agile mindset and experience driving change with a track record of speed, impact and efficiency improvement

At Write Edge, we look for staff who have

• A growth mind-set
• Ability to take feedback
• Stamina for hard work (ie. good learning attitude)
• Responsibility
• Aptitude for teaching and nurturing towards kids

Location: Tampines Plaza
Working Hours: Mon - Fri, 9am - 6pm

Benefits:
Flexi-benefits
Staff discounts
Work directly with an established leader and mentors who can help develop you and your career
A work environment that is no-BS respects and invests in you
A dynamic working environment that will engage and challenge you
Do impactful work that makes a difference
Opportunity to be part of a growth story