Write Edge – Customer Service for English Centre

Company
Write Edge
write-edge.com
Designation
Customer Service for English Centre
Date Listed
28 Apr 2021
Job Type
Entry Level / Junior Executive
Free/ProjPart/Temp
Job Period
Immediate Start - Dec 2021
Profession
Customer Service / Communications
Industry
Early Childhood Care and Education
Location Name
Lorong Ah Soo, Singapore
Address
Lor Ah Soo, Singapore
Map
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile

Write Edge was started with a passion to help every child awaken his or her creativity through language. To do that, a good language foundation has to be built for every student.

In 2014, starting out with a single aspect of the language, Creative Writing, we soon developed a niche and became quickly known as the creative writing teaching specialists.

Over the years, our team has grown in experience, size and finesse, allowing us to cater to a wider age group of students from Primary to Secondary levels. In doing so, we have had the honour to witness students grow in the milestones of English language journey.

Write Edge was previously known as The Write Corner (2014 – 2018)

Job Description

Part-time Customer Service for English Centre 

We are looking for a driven, resourceful, committed, creative and independent individual to join our team! Join a fast-growing SME and have a fruitful, hands-on experience with close mentorship! Your insightful contribution will help develop, expand and maintain our existing business processes and systems.

Responsibilities:

  • assist with growing classes
  • work closely with teachers to ensure branches' progress and quality
  • manage centre's daily operations
  • student admission
  • preparation for payment collection
  • answer enquiries (calls/walk-ins)
  • handle parents' complaints
  • manage flow of students and parents during the transition of classes
  • opening / closing of centre
  • arranging make-up classes
  • introducing courses to parents
  • managing weekly class schedule
  • managing teachers' weekly teaching schedule
  • any other adhoc tasks or duties that may be assigned from time to time

He/She should also have the following attributes:

1) Stamina for hard work (ie. learning attitude)
2) Responsibility
3) Nurturing towards kids
4) Able to work independently

Working Day / Time:
Ad-hoc - to cover full-time employees on leave across branches.
This position may not have fixed shifts but the selected employee will know the schedule 1 week before.

Centre Operating Hours:
Mon - Fri: 1pm - 10pm
Sat-Sun 9am - 10pm

Branch Locations:
Serangoon / Lorong Ah Soo / Sengkang / Tampines / Beauty World / Yishun

Do indicate the days you are available to work and if you are comfortable to travel to the different branches to cover when needed.

Job Types: Part-time, Permanent

Salary: $9.00 - $12.00 per hour

 

This position is already closed and no longer available.  You may like to view the other latest internships here.

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