The ZALORA Story
ZALORA Group is Asia’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Thailand, Vietnam and Hong Kong where it operates as ZALORA and in Australia and New Zealand where it operates as THE ICONIC. Employing more than 2,000 people in 9 countries, ZALORA Group’s localised sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women.
ZALORA Group has been redefining online fashion throughout Asia by providing the very best in high-street style and trends, innovative technology and customer service.
In 2015, ZALORA became part of The Global Fashion Group (GFG), the world’s leading fashion group for emerging markets. GFG operates across 5 regions covering 27 countries through ZALORA, Dafiti, Lamoda, Namshi and Jabong, catering to the fashion needs of 2.5 billion people.
THE ZALORA VALUES
Passionate
We are passionate about fashion, and about our customers. We are consistently motivated by our desire to bring high-street fashion to all corners of Asia, and we work tirelessly to provide the best experience for our customers.
Innovative
As the leaders in fashion e-commerce in this region, we believe that continuously enhancing and redefining our product offering is key to moving ZALORA forward. We are continuously seeking new and innovative ways to do things, and believe in bringing new ideas to the table.
Responsive and Adaptive
We are responsive and adaptive to the market we are in and changes going on around us in both fashion and technology. We adapt our offering to best fulfil the needs of each country, taking into account culture, socio-economic status and the overall climate in each country ZALORA operates in.
Ever wanted to be part of a tech start-up? Here’s your chance to join one of the fastest tech-lifestyle start-ups, which has been changing the landscape of the e-commerce space in Asia.
You’re perfect for this position if you:
· Are excited to be part of a flat organization that values collaboration and communication
· · Are passionate and enthusiastic about the tech and digital landscapes with keen interest in fashion
· · Love problem-solving and thrive in a fast-moving organization
· · Are able to multi-task and are meticulous and detail-oriented
· Want to gain hands-on experience with customer analytics and behaviour, as well as online marketing and web development strategies
· Have good analytical skills, preferably with a creative flair
Responsibilities
· Monitoring of social media sites, alerts, blogs, and creating banners/posts or related topics to upload; researching and coordinating the appropriate response in a timely, effective manner.
· Participation in online conversations, personifying the brand in a positive, helpful light by listening to users, being sensitive to hot button topics and issues, and providing a solution whenever possible.
· Manage and monitor existing social media account – Facebook, Twitter, Youtube, Instagram, Pinterest etc.
· Research on related topics, posting new content for key user audiences to maintain a positive, relevant presence for the brand.
· Conduct research and analysis of new social media trends, sites, tools, and news.
Requirements
· Possess or currently pursuing a Diploma or Bachelor’s Degree in Computer Science, Information Technology, Communication, Marketing, Finance or equivalent
· Strategic thinker with strong analytical and creative problem-solving skills
· Proficiency in Excel
· Good written and verbal communication skills
· Available for a period of minimum 3 to 6 months
· Proficiency in HTML is a plus
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