Zee & Elle is for the dreamers and wanderlusters, those who dare to dream while welcoming ideas that are as creative as they are innovative. We believe in minimalism and originality away from the noise and crowd. Someone who buys from Zee & Elle is bold and adventurous, unafraid of wandering out of their comfort zone and doing so alone. He/she lives independent of people’s opinions, and away from the noise and clutter of today’s society.
To us, upholding the utmost quality and standard of the product from packaging to delivery as well as customer service is our priority, including stringent checks on the color and straightness of the cake. Our designs are detail-oriented and well thought of. Our community is at the heart of all that we do. To ensure you are getting the best you deserve, our team continuously explores new techniques and intensively R & D new flavours to ensure you're constantly getting the best you deserve.
We hope our bakes, forever inspired by lush botanicals and whimsical colors, inspire you to wander more and dream a little bigger.
Assist with daily sales operations including handling general and order-related enquiries via various platforms (including phone, email and IG DMs), and ensuring smooth and seamless pre and post-sales customer service.
Organize and manage day to day deliveries, including printing of invoices and sending out of reminder emails to clients.
Responsible for troubleshooting and resolving order processing and fulfillment-related issues.
Conceptualize customized cake designs and create quotations and invoices for order processing based on client requirements.
Responsible for ensuring all orders are communicated to the production team and resolving production-related issues in cooperation with the team.
Manage and resolve all customer service recovery issues working in collaboration with the Manager.
Managing inventory and ordering.
Responsible for managing the operations of the online e-commerce website, including managing inventory levels, uploading of products, and resolving user experience feedback.
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Zee & Elle LLP - Designation:
Customer Exprience eCommerce Intern - Profession:
Admin / Secretarial - Industry:
Food Services / F&B - Location:
Outram