Zen’yu Pacific Pte Ltd – eCommerce Specialist

Job scope and responsibilities:-

• Manage company’s e-commerce platforms viz., 360ACTIV, Redmart, LazMall, ShopeeMall, NTUC Online, PandaMart, EaMart etc
• Product Listings management for all platforms including content, product photos, videos, copy writing. Ensure consistencies across all platforms.
• Engage in campaign management, including planning of product promotion, product launches, product listing, digital marketing campaign follow-up.
• Develop and implement demand generation plans to grow site revenue.
• Ensure the accuracy of inventory across all platforms, maintain accurate stock levels and updates.
• Maintain and ensure all products information viz., pricing, stock availability etc., up to date and available for sale.
• Response to eCommerce customer inquiries and concern through web chat, phone, and emails.
• Managing eCommerce customer’s comment and review through social media.
• Monitor day-to-day activities on all platforms; tracking overall performance to achieve goals, improving user experience, increasing website traffic and sales, and developing brand loyalty.
• Generate data analysis and sales reports on a regular basis.

Job requirements:-

• At least a Diploma/Degree in relevant discipline in particular E Commerce.
• Minimum of 2 years of equivalent work experience in handling Shopify E-commerce platform, Redmart, Lazada, Shopee, Amazon etc.
• High degree of comfort with numbers and analysing data.
• Experience with data mining and analytics tools.
• Good communication and presentation skills.
• Proficient in using Microsoft Word, Excel and Powerpoint.
• Adobe Photoshop and Illustrator skills preferable.