We like to think we’re in the business of creating harmony. It’s why we make some of the comfiest mattresses you can sleep on and ship them straight to your door. Plus, we infuse them with natural ingredients like green tea, olive oil and charcoal, to eliminate harmful phthalates, chemical flame retardants and formaldehyde. Meaning you can sleep with a peace of mind! In addition to fitting fluffy mattresses into wonder-filled packages, we also deliver stylish, comfy and easy-to-assemble bed frames and sofas. Our flair for the efficient lets us provide all of these quality products at a price we're proud of. We are here to design tiny reminders that life is good.
Founded in 1979, Zinus began as an outdoor products company that focused on comfort-oriented furniture, tents and more. Since 2003, Zinus has shifted their focus to indoor products with comfort being top of mind. Mattresses and mattress foundations are Zinus’ specialty. Zinus offers a large assortment of well-designed products for customers at affordable prices. Our goal is to deliver the worlds finest sleep products for everyone’s lifestyle. Are you ready to sleep better?
Zinus, Live In Wonder
JOB HIGHLIGHTS:
- 5 days’ work week (Monday to Friday 9:00am to 6:00pm)
- A competitive salary + attractive benefits
- Fast and energetic working environment
- Working Location: Paya Lebar
- We are a subsidiary of The World’s #1 Online Mattress & Furniture Brand
- Our team is expanding, and we are looking for committed individuals to join our Sales Team
- Harmonious, Young, Fun & Loving Culture, we are looking for Like-Minded people to join our team
- This position will assist with implementation of sales and marketing plans to grow the E-commerce channel.
- Candidates with ecommerce experience are preferred
ROLE AND RESPONSIBILITIES:
- To process all online and offline stores’ orders
- Ensure product listing information are consistent across all online ecommerce stores
- Liaise with managers to run promotions and campaigns across channels to achieve sales targets
- Maintain healthy stock level, update prices, and product description across all online ecommerce stores
- Devise Strategic Marketing Plans for Online Stores to achieve sales targets
- Identifying and evaluating new marketing opportunities to increase online traffic across all online ecommerce stores
- Analyse competitors’ online marketing activities
- Report on sales performance, and provide necessary suggestions and implementations for improvement
- Prepare and upload product listing including content writing for various e-commerce platforms such as Amazon, Shopee, Lazada, Qoo10, Facebook, etc.
- Receive and response to eCommerce customer inquiries. Coordinating customer service through web chat, phone, and emails
- Managing eCommerce customer’s comment and review through social media
- Liaise with warehouse pertaining to change in deliveries’ information
- Liaise with factory and shipping company pertaining to incoming shipments
- To conduct sales visits to stores (if applicable)
- To assist in the setting up of roadshows or pop-up stores (if applicable)
- Other administrative duties - running of sales reports
- Ensure accounts receivables received are matched with the sales reports
- To assist in attending to walk-in customers
- Any other ad-hoc projects assigned
REQUIREMENTS:
- Diploma or Bachelor’s Degree in Computer Science/ Business/ Marketing or related discipline.
- Strong organizational and good communication skills
- Must be proficient in MS office e.g. Word, Excel & PowerPoint
- Proficient on Photoshop and Illustrator is a plus
- Ability to multitask and prioritize
- Preferred at least 1-2 years of relevant experience in managing-ecommerce platforms
- Knowledge in improving products’ ranking in particular Lazada and Shopee is highly advantageous
- Excellent communication and interpersonal skills, both written and verbally.
- Friendly disposition, High initiative and Positive
- Process good attitude towards learning and improving
- Strong Team player with creative and approachable personality
- Strong customer service skills
- Able to multi-task in a demanding & fast paced environment & work independently
- Highly motivated individual to achieve assigned tasks and company objectives
- Meticulous and careful with numbers
BENEFITS:
- Basic salary
- Annual leave
- Medical Bill Reimbursement
- Dental Benefits
- Possibility to convert to full time staff
Related Job Searches:
- Company:
Zinus Singapore Pte Ltd - Designation:
eCommerce Executive (Internship) - Profession:
Sales / Retail - Industry:
Retail / eCommerce - Location:
Hougang