Established in 2016, Zoom Visual has been a prominent provider in the LED Advertising Display business. The company has collaborated with numerous businesses extending across industries such as government, real estate, education, retail, and many others. Acclaimed as a solution provider rather than a product supplier, Zoom Visual’s stood out as a supplier that provides holistic solutions in improving customer engagement and bolstering collaboration in all businesses alike. Zoom Visual carries products and provides services ranging from various LED Display Screens, Digital Signage, Digital Workspace Systems Platforms, Video conferencing services, and Audio Systems.
What differentiates Zoom Visual from the rest is the assurance to clients that every stage from the consultation to the implementation is conducted professionally. The whole process includes consultation, installation, repair, and maintenance, which also translates to pre, during, and post-sales services. The repair and maintenance staff are all insourced technicians that are certified to rectify any damages within the agreed time period. Zoom Visual recognizes that a successful implementation of any LED digital display begins with professional project management. The team at Zoom Visual places priority on comprehending the unique needs of every customer before offering existing and/or tailored solutions.
- Responsible for L1/L2 technology support including troubleshooting of Digital Signage Software, Network issues and Client platform relation problems, including PC, Printers and Peripherals
- Daily IT Support for customer ( onsite and offsite )
- Maintenance and upgrading of current system
- Hardware and Software evaluation with testing
- Other duties/ad hoc tasks as assigned
- General Technical Trouble-shooting on I.T hardware and software products ( Digital Signage, LED Display )
- Handle incoming calls from end user for I.T matters
- Work closely with various IT resolver group to resolve customer software issues
- Project installation/ Maintenance
- Repair of LED modules
Job Requirements:
- Diploma in any field
- 2 years or more working experience in same field
- Mandarin Writing and speaking is a must as our supplier mostly from China
- Good written and spoken communication skills
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- Company:
Zoom Visual Pte Ltd - Designation:
Technical Support Engineer - Onsite / Offsite - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Geylang